Utopolis Manchester FAQs
How long is Utopolis Manchester?
The event runs for approximately 4–4.5 hours, ending just after dark.
Will latecomers be admitted?
The nature of the event means, unfortunately, that latecomers cannot be admitted. Please ensure you arrive promptly at the start time shown on your ticket. We’ll provide full details via email seven days before the event.
When will I receive details of the venue?
Seven days before the event, we’ll send all bookers an email explaining where you should meet. There are multiple meeting points around Manchester city centre and the northern end of Oxford Road. When you book, please specify whether you would like to start in the Central or South areas shown on the map. Whenever possible, we’ll allocate groups of ticket bookers to the same meeting point.
If you haven’t received information about your meeting point five days before the event, please contact us at firstname.lastname@example.org or 0333 320 2890 (10am–5pm Mon–Fri).
Will the event begin and end at the same location?
No – the event will end at a secret city-centre location close to local transport links.
Can I bring a child younger than 12?
We’re happy for you to bring younger children, but please be aware that significant parts of the event will be spent walking or travelling between locations and buggies are not allowed. Younger children may find parts of the event challenging.
How much of the event takes place outdoors?
Approximately half of the event takes place outdoors or involves travelling between locations. The event will go ahead whatever the weather, so please dress accordingly.
How far and how long will I have to walk?
Walking distances and routes will depend on your initial meeting point. However, on average, you can expect to spend around 1–1.5 hours travelling between venues, walking up to three miles in the process. Although most people will walk, you’re welcome to use other modes of travel, including public transport and bicycles.
If you have access requirements or limited mobility, several shorter routes will be available. For details, please contact us on the access email address or phone number below.
What should I bring and what should I leave at home?
We recommend bringing a refillable water bottle, a snack, sun or rain protection (depending on the weather), some warm clothing and a fully charged mobile phone, and wearing flat, comfortable shoes for walking. Otherwise, bring as little as possible. We’ll send you a full list of prohibited items by email seven days before the event, but please note that large bags, suitcases and buggies are not allowed.
Is photography allowed?
Photography is allowed in some but not all venues. Look out for signs in each venue.
Is there an interval?
There’s no fixed interval – the event runs continuously.
Will food and drink be available?
We recommend that you eat before the event. You’re welcome to bring small snacks and/or to buy food and drink during the course of the event, but you may not eat or drink inside the venues.
Are there toilet facilities?
Some, but not all, of the meeting points will have toilet facilities. All venues used from around 45-60 minutes into the event will have toilets available.
Will there be seating?
Not all the meeting points contain seating, but all venues used from around 45-60 minutes into the event will offer seating. If you require seating at every location, please contact us on the access email address or phone number below.
Are there stairs or lifts in the venues?
All venues used from around 45-60 minutes into the event offer the option of taking either stairs or a lift to access upper or lower floors. If you are unable to climb long flights of stairs but would prefer not to use a lift, please select the Central section on the map when you book. If you would like to know the numbers of steps or size of lifts for access reasons, or if you have additional access requirements, please contact us on the access email address or phone number below.
Is the event suitable for someone with a hearing impairment?
The event is audio-led and takes place at a number of different locations, some within noisy environments. If you have any questions, please contact us on the access email address or phone number below.
Is the event suitable for someone with a visual impairment?
The event involves travelling between locations. If you have a visual impairment, we recommend that you are accompanied by a companion.
For all access enquiries, please contact email@example.com or call 0161 817 4547 (10am–5pm Mon–Fri).