Black and yellow Manchester tram in Princess Street, Manchester

Your Safety


Welcome back to MIF

We are delighted to be returning this July for our eighth Festival. Over the last year we have been planning a Festival that offers the same range of exciting new work and special events with your safety and comfort as the highest priority.

As well as events on stage, there are more free and outdoor events than ever before and a rich online offer to experience the Festival wherever you are.

Logo showing that we're Good to Go

The safety of our audiences, artists, volunteers and staff is our highest priority. As well as following all government and industry guidelines, we’re working closely with specialist safety consultants to ensure all our venues are COVID-safe and secure for everyone.


Access

MIF aims to meet everyone’s access requirements. We create accessible performances wherever possible and work hard to ensure our venues are as accessible as they can be.


Frequently Asked Questions


We are committed to providing a safe Festival for the widest possible audience to enjoy that responds to the latest government guidance.

We are currently planning for COVID-19 compliant (Step 3) Festival. Events will take place safely in indoor and outdoor locations with Step 3 COVID-19 compliant measures in place.

We will continue to review Government guidance throughout.

In order to ensure a safe and enjoyable Festival for everyone, we will continue to monitor and respond to government and industry guidance.

All our indoor venues will be tailored to accommodate safe numbers for the space available, capacities have been calculated in accordance with Step 3 of the government roadmap and take into account all aspects of the event from arrival through to departure. This will include:

  • Limited visitor numbers and tickets
  • Ability to book individually or in groups of two, three or four by one household or bubble
  • COVID-19 compliant seating (1m+)
  • COVID-19 compliant entry and exit to venues
  • Face covering
  • One way systems
  • Sanitising stations
  • Personal Protective
  • Equipment for staff and volunteers

Full details of our COVID-19 safety measures for each event will be sent to you in a pre-event email at least 24 hours before the event.

All venues have been tailored to accommodate safe numbers for the space available and to take into account all aspects of the event from arrival through to departure.

At seated indoor venues, household/bubbles will automatically be distanced from others (1m+) by our Box Office system. At standing events, such as exhibitions, capacity has been set to enable people to have plenty of space to exercise safe distancing in line with Government guidelines.

Tickets can be booked by individuals or in groups of two, three, or four (provided they are from one household or support bubble).

We are currently planning for COVID-19 compliant (Step 3) Festival. Our emphasis is on providing a safe Festival for the widest possible audience to enjoy.

If an event is cancelled or rescheduled by MIF due to COVID-19, you will be contacted with the option to exchange*, donate the ticket value, or receive a full refund. Payments by MIF for cancelled, rescheduled or resold tickets will be made via the original method of payment.

*Subject to availability

If you or anyone you live with displays symptoms of the coronavirus, please do not attend any MIF events, and contact us immediately if you:

  • believe you may be infected with COVID-19
  • have experienced symptoms in the last 14 days
  • have been in close proximity to anyone who has experienced symptoms in the last 14 days
  • have been instructed to self-isolate

Tickets can be refunded or exchanged* up to 24 hours before the event for any COVID-related reason.

If you need to return your tickets within 24 hours of your event, you may not get a refund. We offer a ticket insurance service with Secure My Booking, available when buying your tickets, which covers traffic delays, illness, adverse weather conditions, strikes, accidents and more. For full information on Secure My Booking click here

*Subject to availability

We want to ensure everyone has the chance to enjoy MIF21: in person at live events, through our free public artworks and online. We’ll announce access performances and provide detailed access information when tickets go on sale. If you’d like to receive news about access performances by email, register for an MIF account, click ‘Other Preferences’, select your access requirement and then click ‘Email me updates about accessible events at MIF’.

A rich online offer will provide a window into the Festival wherever audiences are - and includes live streams and work created especially for the digital realm. Sign up to our e-newsletter here, to keep up to date with all our announcements.

For all sold out events there will be returns only. Please follow us on social media to be notified when returned tickets are released.


Visitor Information


Plan ahead, allow extra time for your journeys, and travel during quieter times. Find out the latest coronavirus travel advice at the Transport for Greater Manchester's website.

For the most up-to-date information on visiting Manchester go to Visit Manchester’s website.